HL BO Tracker
Back office operations
Give your customer service and audit team a day they can follow.
HL BO Tracker turns each person's day into a clear schedule and a short checklist, then rolls it up into daily, weekly and monthly performance you can review at a glance.
A schedule they actually follow
Each person gets their own daily blocks — audits, tickets, breaks — laid out hour by hour with the current block highlighted.
Tasks with due times
Assign one-off or repeating work. Employees tick items off and the system records whether it was done on time.
Performance you can see
Daily, weekly and monthly completion, on-time rate, tickets handled and audits completed — per person and for the team.
Private by default
Employees only ever see their own day. Supervisors and admins see everyone.